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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Overdraft Fees Every Month Despite No-Fee Advertising
- Letter Threatening Legal Action After One Missed Credit Card Payment
- Late Payment Refused as Partial Payment, Forcing Trial Modification
- Wrong Extension Left After a Year of Loan Modification Problems
- Minimum Interest Charge Added Even Though Bill Paid in Full on Time
- Monthly Transfer and Promotional Fees Not Disclosed on Promo Checks
- Loan Modification Paperwork Repeatedly Reported Missing
- Login Information Not Preserved After Washington Mutual Account Transition
- Loan Modification Paperwork Declared Expired After Weeks of Delay
- Unfair 39 Dollar Late Fee and Changing Payment Due Dates
- Bank Took 19500 Dollars and Lied Repeatedly
- Assistant Manager Refused to Cash Supplemental Income Check
- Repeated Calls to New Prepaid Number Despite Requests to Stop
- Unexplained 40 Dollar ATM Debit and Refusal to Provide Documents
- Fees Posted on Credit Card After Paying Balance to Zero
- Check Deposit Funds Withheld for Eleven Days
- Homeowners Organizing a Class Action Lawsuit Over Mortgage Fraud
- Overdraft Fees Charged Despite Large Deposit and Balance
- Short Sale Offer Rejected, Then Foreclosure Still Reported Open
- Truck Repossessed Without Notice Despite Small Past-Due Amount