Complaint / review text:
I have been a loyal chase client for over 10 years. I've had a chase credit card for 20 years. I missed 1 credit card paymnet = when i was out of work, I just received a letter threatning legal action.
I have my banking, IRA and mortgage (no delinquent payments) with chase.
I guess its time to revisit my bank and switch to a customer friendly bank.