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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Bailout for Chase While Regular Americans Get No Help
- Loan Modification Denied After Months of Refaxing and Conflicting Calls
- Credit Card Closed After Limit Cut and Convenience Check Use
- Savings Account Minimum Balance Fee Not Disclosed Verbally
- Remodification Payment Barely Lower Than Before
- Loan Modification Denied After Trial Period Approval
- Credit Limit Reduced for Not Using Card Enough
- Mortgage Payment Taken Twice and Refund Refused
- Loss Mitigation Department Gives No Answers or Solutions
- Statements Missing and Thousands of Dollars Unaccounted For
- Miles Suspended After Canceling Travel Card
- Repeatedly Submitting Loan Modification Packet With No Action
- Credit Limit Cut 85 Percent Based on Unsubstantiated Credit Report
- Interest Charged After Paying Off Credit Card Balance in Full
- Different Loss Draft Rules for Customers in Modification Program
- Loan Modification Delays and Conflicting Answers From Representatives
- Unilateral Credit Line Decrease and Misleading Reason Given
- Payoff Letter Never Received and Account Reported as Charge Off
- Undisclosed Account Fees and Credit Pulled Without Consent
- Rush Card Direct Deposit Withheld With Conflicting Excuses