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HP Reviews & Complaints
REVIEWS & COMPLAINTS1,105on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEhp.com
HEADQUARTERSPalo Alto, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,105 historical complaints about HP, published between 2000 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- New Pavilion DV5 Mainboard Fault Unresolved After One Month
- Wide Screen Laptop Not Fixed Within Warranty, Keyboard Broken Too
- Broken compute
- Replaced Motherboards Repeatedly, Then Claimed Liquid Spill Voided Warranty
- Compaq C771US Laptop Making Loud Noise and Cutting Off, Hung Up Twice
- Printer Malfunction Not Resolved After Eight Support Contacts
- Service Department Dodged Responsibility After Laptop Problem
- No Help Found for Color Laserjet CM2320nfMFP, Support Call Disconnected
- Extended Warranty Sold in 2006 Now Denied as Sold in Error
- Sold Defective Notebook, Horrible Customer Support
- OfficeJet L7780 Stopped Working During Wireless Setup, Replacement Delayed
- Charged $25 for Unrequested Warranty, Then Transferred for Two Hours
- Laptop Repair Refused as Water Damage Claimed After Failed Repair
- Printer Stopped Working Months After Purchase, Long Support Calls
- Sold me a faulty printer and has replaced this broken printer 4 times in 8 months
- Never Received $50 Mail-In Rebate After Submitting Online and by Mail
- Pavilion DV6000 $100 Plan Covered Phone Support Only, Not Hardware
- Disk order not canceled and eight call transfers for refund
- HP notebook hard drive and AC adapter failures and warranty dispute
- HP accidental damage protection laptop repair delayed over a month