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HP Reviews & Complaints
REVIEWS & COMPLAINTS1,105on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEhp.com
HEADQUARTERSPalo Alto, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,105 historical complaints about HP, published between 2000 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Bad customer service
- Promised a Quick Resolution on a Repair Issue But Did Not Follow Through
- Printer with ink system failure still not replaced under warranty
- Bad service
- Laptop hard drive failure and refused replacement or repair
- Extended warranty and phone support sold with misleading terms twice
- Photosmart printer will not start with new cartridges
- Printer refuses to print after smart chip claims toner empty
- Bad printer, bad laptop, bad software, bad tech support, bad company
- Warranty denied over alleged mold contamination
- No effective support or recovery discs after three months
- Officejet warranty denied by two weeks, support unhelpful
- Warranty Replacement Refused Without a Credit Card Number
- Wireless Printing Kit Failed on Second Computer, Support Transferred Repeatedly
- Notebook Repair Dragged Almost Three Months With Wrong Addresses and Delays
- Extended Warranty Sold as Replacement Plan but Only Repair Offered
- Compaq 6720s Notebook Hard Drive Failed Twice in Two Months, Files Lost
- Pavilion Elite m9400t Made Cranking Noise, Support Offered No Fix
- Notebook Returned Still Broken After Two Repairs, Blamed on Missing Cord
- Slimline Desktop Freezes and Runs Hot After Year and a Half