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First American Home Warranty Reviews & Complaints
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REVIEWS & COMPLAINTS239on USAComplaints · none in last 3 yrs · latest 2012
WEBSITEhomewarranty.firstam.com
HEADQUARTERSWest Hills, CA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 239 historical complaints about First American Home Warranty, published between 2000 and 2012. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Heater broken 26 days and told to wait another 7-10 days
- Air conditioner replacement offered with lower SEER unit and cash offer taken
- Heater and water heater claims met with runaround, water heater then exploded
- Reimbursement for self-arranged vendor refused over claimed process violation
- Stove repair delayed weeks by wrong contractors and hour-long hold times
- Heater part not delivered for weeks despite many calls to warranty company
- Furnace on roof contractor refused, long holds and reimbursement claim denied
- Garbage disposal emergency call not answered and contractor refused late visit
- Plumber reimbursement promised in the mail for months but never received
- Caller claims Visa card refused for warranty contract customer never had
- Water heater claim denied as misuse after days of no hot water
- Emergency no-heat claim with no contractor available until Monday
- Pipe leak claim denied after three plumbers and three wasted days
- Heat pump blowing cold air for a month, wrong and backordered part
- Flooding from faulty hot water dispenser installation and small claims action planned
- No local plumber available and reimbursement for outside plumber not authorized
- Unregistered contractors sent to repair furnace with cracked heat exchanger
- Lied to multiple times about water heater replacement and reimbursement
- Garage door opener repairs charged twice and promised free re-service not honored
- Told $55 per claim but only $165 of $279.05 invoices paid