Independent profile — not affiliated with DIRECTV
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Bank account details cannot be removed from autopay
- Dish installed on rental house without owner's permission
- Poor customer service and too many infomercial channels
- Representative resolved channel lineup problem quickly
- Wrongfully charged and complaint letter ignored
- Autopay discount denied over paperless billing condition
- Repeated signal freezing and missed technician visit
- Promised six-month premium channel extension not honored
- Never lost signal during blizzard and bill far lower
- Denied service because of father's past-due account
- $375 early termination fee despite emergency move
- Bill of $206 despite regular bank withdrawals
- Monthly charges higher than quoted prices
- Installer refused install and moving fee dispute
- First bill estimate far above quoted bundle price
- Account sent to collections before final bill was due
- Unauthorized $886.32 charge on bank card of unrelated person
- Payment made through phone system not credited
- Unable to collect $63.43 credit balance after closing account
- Recording runs one minute over and blocks next show