I am being harassed by Comcast on a modem returned june. Which I have receipt for. I am now being charged for noted modem, & I'm asked once again to submit proof (thru fax at my expense) that modem was returned. Comcast lack of service & cooperation regarding research of my return is appalling. I am told the ownes of proof is on me. Why? Furthermore I did not appreciate supervisor # 932 in how she addressed the situation, by being condescending.
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