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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Unexplained Adult Movie Charges of About $150 on Bill
- Poor Service and Careless Treatment, Would Not Recommend
- Monopoly Allows High Cable and Internet Prices
- Seven Years of Signal Problems and Triple Play Phone Issues
- Unnoticed $85 Comcast Debt Sent to Collections
- Two Months Without Cable, Then Bill for Unreturned Boxes
- Collection Bill for a Router Never Received
- Mailer Promised $33 for Both Services but Meant $33 Each
- Satirical Phone Menu About Outages, Store Visits and Switching to Verizon
- Advertised $19.95 Internet Special Cost $120 Over Three Months
- Lost Email and Contacts After Account Changes, Escalation Unresolved
- Service Cancelled After Move, Documentation Never Provided
- Loyal Customer Describes Billing Errors, Outages and Channel Removals
- Billing Dispute After Cut-Off Threat and Missing Triple Bundle
- Bill Doubled After Changing Service Twice in Six Months
- Introductory Rate Contract Surprise, Missed Install and Email Outage
- Phone Outages and Refund Check Short of Promised Amount
- Service Cut Off After Payments and Repeated Billing Errors
- Advertised Summer Movies Led to Charges on Bill
- Rising Costs and No Competition Until Switching to Verizon