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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Cable Outage Every Three Weeks and Technicians Fail to Fix It
- Cannot Cancel Service Because of Open Work Order After Switching
- Verbal Triple Play Price Quote Not Honored and Extra Modem Fee
- Unauthorized billing
- Channels Moved to Digital Requiring a Box at $1.99 Then $6.99
- Analog Cable Shutdown in February Forces Digital Box Rental
- DVR Box Unavailable at Service Centre and Poor Customer Service
- Phone and Internet Line Trapped Without Notice, Appointments Cancelled
- Repair Visit Left Digital Box Unusable, Only $2.87 Credit Offered
- Promotional Rates Not Honored and Unexplained $92.93 Charge
- They bill one month in advance
- Promised Extra Year at $29.99, Then Bill Jumped Above $90
- Confirmed Appointment Cancelled When Technician's Call Went Unanswered
- Intermittent Internet Outage Credit Refused and $120 Charged Twice
- Flyer Offered Cable Under Fake Names and Social Security Numbers
- Payment of $227 Taken Twice and Reimbursement Delayed Weeks
- Billed for Cable That Has Not Worked for a Month
- Missed Appointments, Wrong Equipment and Misleading $99 Package
- Technician Demanded $35 Fee for Failed Modem in Manitowoc Wisconsin
- Customer Account Executive Quits After Training Conflicts and Angry Callers