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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- HD Cable Box Unavailable After Taking Time Off Work
- They left a wire across three lawns
- Missed Technician Visit and Disconnected Service Cause Lost Wages
- Unfixed Cable and Internet Problems and Missed Service Calls
- Hung Up On and Given Conflicting Offers When Ordering
- Internet Outages, Misapplied Payment and Collections Call in Miami
- Ten Service Calls in One Year for Cable Problems
- Mistaken $117.50 Payment Still Not Refunded After Months
- Missed Installation Appointments for Cable Card and Internet
- Exposed Cable Line, Wrong Gateway and Unsupported Modem
- Email Account Transfer Ticket Stalled for Over a Month
- Billed for Two Months After Credit Mistaken for Free Month
- Three Months of Outages With No Credit Issued
- Online Account PIN Never Mailed After Four Weeks
- Charged $116 After Cancelling and Refund Amount Disputed
- $125 Rebate Still Not Received After Many Months
- Cable, Internet and Phone Never All Working in a Year
- Repeated Missed Cable Installation Appointments and Rescheduling
- Told Account Faces Shutoff Despite Mailed Payment
- Promotional Triple Play Ended and Bill Jumped to $170