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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Constant Picture Freezing and Phone Outages Despite Technician Visits
- Technician Took $62 Installation Payment but No Credit Was Issued
- Four Technicians Needed After Storm Knocked Out Bundle Services
- Phone Outage Shut Down Business and Technician Never Showed
- Cable at Dial-up speed
- Bill Jumped to $250.16 After Storm Outage and Promised Credit
- Free Wii Offer for New Triple Play Customers Denied by Reps
- Bundle Bill Rising From $60.58 to $78.51 Per Month
- Technician No-Show and Two Weeks Without Internet Service
- Phone/internet never works and they won't fix it
- Promised Free Digital Box Install, Then $25 Service Charge Demanded
- First Bill of $539.20 Far Above Quoted Triple Play Price
- Bandwidth Caps and Disconnections on Unlimited Internet Plan
- Outage Reported With Two-Week Repair Estimate and No Callbacks
- Cancelled Account, Refund Not Received and Converter Box Pickup Missed
- Unauthorized billing
- Triple Play Rebate Forms Never Received
- Six-Month Promotional Rate Not Extended After Moving
- Cannot access email 50% of the time
- Triple Play Rebate of $225 Not Received After Months