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CenturyLink (Lumen)
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COMPLAINTS432
VERIFIED PHONE800-244-1111
LAST CHECKED2026-10-06
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 432 historical complaints about CenturyLink (Lumen), published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Services were never turned on and charged for termination
- "please read" before getting service w / century link lying to people about installation problems so they can charge $ and banking our bucks! (Internet)
- Over charged unecessarily and then not refunded
- Unhelpful, lie, cheat, misinformed
- Erroneous Billing Practices, Scam into Contract signing
- Centurylink scam
- Formally QWEST Refuses to Cancel Service since September and continues to bill me
- Service
- Refused to establish service after setting it up
- Century Link, is trying to collect $181.00, from me, for early termination. When I subscribed, they told me, no early termination fee
- Embarq and Sprint were their preveious names TRICKED
- Record all calls w / this company
- I went into Century Link office to ask can I discontinue my account by bringing in my modem. THey said yes and I brought it down to the Office on Powers Blvd and North Carefree Colorado SPrings
- Prism TV CenturyLink / PrismTV charging early cancellation fee for contract I never agreed to!
- Failure to repair or maintain promised level of service and trys to switch customer to higher cost level
- Centurylink's fraudulent term agreements!
- Asking for the basic from 25-25-25 ads. Get charge for many extras
- Consumer Report
- Consumer Report
- Consumer Report