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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Paid $998 in Late Fees on $200 Limit Card
- Employee Describes Firings, Impossible Standards and Favoritism
- Closed Secured Account Reappears on Credit Report With Balance
- Closed Secured Card Still Accruing Fees and Charge-Offs
- Statement Shows 151.76 Percent APR After Cash Advance
- Billed $25 Monthly After Secured Account Closed
- Billed for Insurance and Fees After Account Paid Off
- Late Fees Charged for Two Years After Address Never Updated
- Huge Fees on $200 Limit Card Exceed Credit Limit
- Late and Over Limit Fees Despite Mailing Payment Early
- Balance Transfer Promised but Never Completed
- Credit Report Wrongly Shows 40 Late Payments and Repossession
- Payment Sent to Wrong Sacramento Address, Overdraft Fees
- Payments Stamped Late Even When Sent Eight Days Early
- Payments Credited Late on Secured Card, Rude Representative
- Cancellation Request Ignored, $59 Fee and Late Fee Added
- Over Limit Fees After Store Card Moved to New Issuer
- Mailed Payments Always Posted After Due Date, Late Fees Added
- Pyramiding Late and Overlimit Fees on Two Cards
- Credit Report Shows Zero High Credit Instead of Limit