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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Charged over-limit fees every month on a card I stopped using
- Offer to transfer charged-off balance resulted in no credit limit and fees
- Membership fee on a card I never received hurt my credit
- Payments mailed a week early posted late, causing late and overlimit fees
- Unsolicited cards cut up and returned but still charged $6 monthly
- Two 30-day lates and $125 in fees after accepting a telemarketed card
- Gold card offer became $200 limit with monthly fee and late charges
- Fees billed on a card I cancelled immediately, then negative credit marks
- Unauthorized life insurance and storage charges on a closed account
- Employees allowed to use credit files and phone lines to harass someone
- Application promised 9.9% fixed APR, then approved only at 19%
- Credit line messed up by the bank
- Card issued on fraudulent online applications in my name, twice
- Deductions continued on credit card after I cancelled it
- Emails to the company go unanswered
- Settlement offer made, then balance sent to collections
- Closed cards kept adding charges and a fraudulent account was opened
- Advertised no-interest offer turned into annual fee and triple APR
- Unjustified overlimit and late fees, and law firm investigating class action
- Misleading grace period and double overlimit fees, with disputes unanswered since 1999