Complaint / Review
Capital One
Exorbitant APR

I just need an explanation... I have a Capital One Mastercard that I usually pay in full monthly. My annual percentage rate is typically 0.00% but twice it was around 5%

My problem is that when I got my current statement my APR had jumped to 151.76%... That's not a typo, one hundred fifty-one point seventy-six percent. WHY???

When I called the Customer Support number the reprentative and I both got the giggles trying to discuss this because we were both just shocked by the amount. She told me it was "just inflated" because I had done a cash advance (I never did that before) but she assured me that I wouldn't actually be charged that rate.

Can someone please explain to me how it could possibly be that high? (I only got an advance of $40.00) Is that rate even legal? I have a balance of $481.70 that I don't think I'll be able to pay in full this month. What will happen then?

Help!

Ann
Pittsburgh, Pennsylvania