For the first time in 10 years after paying in full 100% of the time, we missed a payment - but only because when for the first time we disputed (and won) a charge and were informed by Cap One a re-adjusted bill was in the mail. We never received that - instead we received a harassing call - then a whopping finance and late fee. We immediately paid in full the entire balance, all charged, and fees. That was two weeks ago.
Yesterday we get a bill - it shows a $0 balance - and a finance charge of $24.00 on that balance. Must be the new math, because I was always taught 0 * anything = 0.
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