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Complaint / review / scam report
Capital One
Raised my FIXED rate without just cause or telling me. Haven't adjusted my balance

Complaint / review text:
I've had credit since 1992. I have PERFECT credit, EXCEPT for Capital One saying my bill was a DAY late. I find it VERY hard to believe, since I make my payments weeks in advance. But that's another story..

I only signed up with them in the first place, because they told me that I would have a 9.9% interest rate for the life of my card. Two years after they said my bill was late, they jacked my rate up to 18.9%, WITHOUT telling me, and WITHOUT a reason. It took me MONTHS to get them to change it back, and only after I put in a REQUEST for them to lower it back down, TO WHERE IT WAS SUPPOSED TO BE IN THE FIRST PLACE. I've waited and waited, but they haven't adjusted my balance.

Beware of capital one. They will rip you off!!

Contact information:
Author: Contact with Author

Offender: Capital One

Country: USA   State: Texas   City: Arlington
Address: http://www. capitalone. com

Category: Business & Finance


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