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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Annual fees and late charges billed on paid-off closed cards
- Attorney froze all my accounts over small card balance
- Over-limit fees charged when account was not over limit
- Overlimit fee and finance charges after account paid in full
- Rude and condescending customer service representatives
- Credit card repeatedly declined and service unable to help
- Airline miles redemption refused despite posted reward terms
- Closed account still charged annual fee and late fees
- Truck taken back with no title, yet loan payoff still demanded
- Collection letter claims debt larger than my card limit
- Miles card reward earnings halved retroactively
- Early payment posted to prior month, causing late fee
- Fees and late charges make payments look unapplied
- Illegal merchant charge not resolved, won in small claims court
- Disputed 5000 dollar furniture charge after paying cash
- Fraud protection gaps: old account charges honored and closed accounts billed
- Repo agent damaged lawn and car, personal items not returned
- Harassing calls and unexplained fees pushing balance over limit
- Harassing calls to my 10 year old son's cell phone
- Lender refused to endorse insurance check for deer collision repairs