Capital One allowed a illegal charge to my credit card. I disputed the charge and they did a very poor job in checking the situation out. I had to take the company that made the illegal charge to small claims court where I received a judgment for the full amount. I would not have had to go through all this if Capital One would have taken a serious look into the situation.
I would recommend that anyone who has a Capital One credit card look for another card service provider. My credit score is over 825 so they lost a good customer.
0 comments