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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Zero APR promotion ended early and finance fees charged
- Insufficient fraud protection, discourteous and unprofessional customer service, unscrupulous business tactics
- Refused to defer a loan payment after family car accident
- Late fee claimed after five years of on-time car payments
- Convenience check finance fee despite 0% APR offer letter
- Due date change led to late fees and collection calls
- Payment sent to invalid account number not applied or refunded
- Denied a credit card and threatened by collection manager
- Unauthorized withdrawal from checking account
- Credit limit stuck at 500 and interest raised after closing account
- Bank accounts frozen after lawsuit over unpaid card debt
- Western Union payment lost and repeated late payment harassment
- Unexplained balance on closed card and no statements sent
- Capital One got my payments but did not post them to my account
- Hidden ATM cash fee and card declined over small balance
- No purchase protection when paying with a credit card check
- Credit account opened without my authorization and now receiving bills
- Fraud alert call led to repeated transfers and identity checks
- Late fees applied to loan principal, leading to repossession attempts
- Paid debt still reported as past due to credit bureaus