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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Refundable deposit not returned after cancelling credit card
- Duplicate car payments withdrawn after supervisor failed to cancel autopay
- No hardship help for unemployed customer facing daily collection calls
- Repossession attempt despite being paid ahead on vehicle loan
- Vehicle repossessed days after payment extension arrangement
- Fixed rate loan raised from 3.5% to 13.5% despite no late payments
- Merchandise never received and charge not reversed by card issuer
- Late fees because bills arrive only two weeks before due date
- Vehicle repossessed despite payment arrangements and mishandled accounts
- Credit builder card default and aggressive process server visit
- APR raised by over 4% despite never being late
- Rate threatened to rise to 29.4% after two payments three days late
- Sued by Capital One for $1,183 on a $500 limit card
- Pressure to give postdated check after losing my job
- Referred to credit counseling company instead of arranging payment plan
- Fraud dispute on Visa left both cards restricted and balance demanded
- Rewards refund of $770 denied after closing account upon request
- Card kept in bad standing by finance charges despite larger payments
- Credit builder card led to $2,500 judgment on $250 credit line
- Bank denies payable-on-death account existed despite statements