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Best Buy Reviews & Complaints
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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
PHONE1-888-237-8289Customer service
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Rebate center refused rebate because UPC code was thrown away
- Never paid cash rebates on Hewlett Packard computer bundle
- Vendor rep describes pressure to sell protection plans
- Resold returned defective GameCube as new
- Broke CD writer and lost files on HP computer
- Digital camera repeatedly failed after service plan repairs
- Rejected $100 notebook rebate as non-participating notebook
- Would not ship repaired laptop by UPS as promised
- Argued before exchanging defective computer and printer
- Replaced my extended-warranty computer with a repair instead
- Denied valid $10 rebate despite receipt within promotion period
- Register printed back-dated expired rebate form
- Refused return of incompatible scanner after 14 days
- Remote car starter installed incorrectly without safety feature
- Would not cancel internet order one hour after placing it
- Car CD player install delayed, dashboard cracked, speakers static
- Car stereo installation left scrape on my Corolla, claim denied
- Mailed back rebate barcodes, Sony paid instead
- TV and VCR Combo Defective After 30-Day Window and Repair Delayed
- Replacement Camera Downgraded and Manager Never Called Back