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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- System Customization Service Installs Patches Already Included in SP2
- Laptop Repair Delayed, Recovery Disk Missing and Managers Unhelpful
- Tuner and Dish Installation Delayed Over Two Weeks, Wrong Phone Number Given
- Refrigerator Delivery Missed Twice, Then Told Model No Longer Made
- Slow Service and Forgotten Laptop Software Never Mailed, Rewards Credit Refused
- Software Order Not Shipped as Promised, Refused Cancellation or Shipping Refund
- Dryer Door Defect Unrepaired Despite Five-Year Extended Warranty
- Computer Sold With Wrong Processor and CD-RW, Warranty Repair Refused
- Reward Zone Card Welcome Kit and 10% Coupon Never Received
- Second Computer Rebate Denied Under One Refund Per Household
- Only One of Two Computer Rebates Paid Under One-Per-Household Rule
- Ipaq Repair Never Done and $24.95 Estimate Fee Not Refunded
- Rebate Forms Rejected as Out of Date Despite Receipts Given at Sale
- Emachine Computer Rebate Form Not Returned and Phone Call Cut Off
- Charged Extra for Gift Card Promised Free With Open Box Washer
- Warranty Denied for Refrigerator Shelves Called Cosmetic
- Second Computer Rebate Denied Under One-Rebate-Per-Address Rule
- Mail-in Rebate Denied for Missing UPC Code Despite Copies Kept
- Camcorder Exchange Refused and Repairs Failed After Weeks
- Laptop Screen Defect Exchange Led to Declined Rebates