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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Constant Dropped Calls and No 3G Service, Then Disconnected While Paid Up
- Sales Rep Promised $97 Monthly Bill and $200 Cash Back, Billed $145
- Charged for Contract Despite No Cell Service at New Home
- Hours of Transfers Until One Agent Got DSL Internet Working
- Directory Order Rejected for Not Finding Customer Address in Distribution List
- Support Failed on Email Setup and Tech Missed Appointment Window After Install
- Free HD Trial Promised After Outages Then Denied Over Late Bill
- Collections Call Over 2003 Phone Bill Never Received
- Charged $590.84 After Returning Service Within 30 Days Despite Assurance
- $175 Early Termination Fee Billed After Porting Numbers at Contract End
- Six Weeks of Failed Fixes for HD and On-Demand Channels on Uverse
- Calls Go Straight to Voicemail and Delayed Texts, Cancelling Is Costly
- Remote Tech Support Run by PlumChoice with Surprise Fees and Misleading Sales
- Phone Does Not Connect in Downtown San Francisco
- Constant Service Interruptions Up to 45 Times a Day on U-Verse Bundle
- Told Nothing Can Be Done About $85 Service Call Charge
- Long Hold Times and Repeated Transfers When Trying to Disconnect Home Phone
- Promised $300 Rebate Reduced to $250 After Installation Problems
- Charged $973 Early Termination for Small Business Line Kept Three Months
- Gift Card Never Received and Full Game Plan Fee Billed Despite Promise