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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Deceptive phone sales and customer service reps lied about policy
- Switched to Verizon after poor customer service
- U-Verse unreliable signal and long wait for repair
- Unauthorized bundle and roadside assistance charges totaling over $700
- Branches Left in Yard, Voice Mail Not Reset, and Promised Credit Missing
- Bundle Promised $138 Bill but Charges Stayed Over $300 Monthly
- CallVantage Shutdown Forced Move to New Home Phone and Internet Service
- Third BlackBerry With Trackball Problems and Warranty Expired Quickly
- Phone Outage Lasting Over a Week With Repeated Failed Repair Visits
- Still Charged for Disconnected Phone and Higher Internet Speed
- Billed $200 More for Website Service I Never Ordered or Used
- Continued Billing Mistakes and Weekend Support Closed Despite 24/7 Claim
- Bundle Service Problems, Long Waits and Cancelled Maintenance Call
- No Available Internet Ports and Incompetent Customer Service Departments
- Forced Onto $30 Data Package Not Needed for Basic Texting Phone
- Service Not Connected After Three Weeks and Missed Appointments
- TV Damaged During Uverse Install and Insurance Claim Denied on Tech's Word
- Bundle Requirements, Failed Installation and Bills Far Above Quoted Prices
- New $120 Jack Charge and Higher Monthly Fee Than Promised After Agreement
- Charged $54 for Overnight Connection After Daughter Cancelled Home Phone