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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- High ping and unhelpful tech support
- No internet after U-verse install and $600 lost
- Billed for wrong DSL speed after landline disconnect
- Phone without dial tone for nine days
- Kiosk manager used stolen card, service canceled twice
- Incompetent customer service after five years
- Phone out 13 days despite four technician visits
- Refused to block text messaging on child's phone
- Told DSL rate would stay after canceling land line
- Charged twice for second line on family plan
- Couldn't Resolve my Voicemail but Offered Great Service
- High ping and repeated tech support failures
- Hidden Charges on re-upping for 2-year plan
- Home land line not working since Friday
- Urgent medical office line repair never completed on time
- U-verse service problems and poor picture quality
- Installer zip-tied box to power pole, charged for repair
- Removal of the $4.99 prepaid refill card
- Unlimited data plan shut off, forced to accept lesser plan
- Wrong replacement phone and deductible despite insurance fees