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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Unreachable Customer Service and High Speed Internet Never Worked
- U-verse Incorrect Installation and Hidden Charges
- Billing Mix-Up Between Two Accounts Led to $1,000 Balance Notice
- Told to Self-Install Equipment and Refused Short Payment Extension
- DSL Never Activated After $100 Deposit and Six Months
- Unauthorized Recurring App Charges on Multiple Business Lines
- Cannot Cancel Wireless Service Without Penalty After Moving
- Contract Changed, Throttled Service and Rude Store Staff
- Poor Coverage, Dropped Calls and Early Termination Fee Dispute
- Unlimited Data Plan Throttled to Dial-Up Speeds After 2 GB
- Service Interrupted More Than Once Daily After Leaving DirectTV
- Home Phone Not Working After U-verse Bundle Switch
- Contract Renewal Rate Jumped From 19.95 to 59.95
- Company driver kept engine idling after polite request
- Quoted $85 bundle price, then told cost would be $125
- Internet slowed down for no reason and support offers no help
- U-Verse internet unusable and out of range after the sale
- Internet service payment dispute after my computer failed
- Transferred twice, then told they are closed; $75 for 15 minutes
- Email address promised forever but account suspended after full payment