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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Billing Errors and Voicemail Busy Signals on 12 Business Lines
- U-verse Internet Promotion Terms Changed After Ordering
- Data Overage Charges of $1000 After Upgrading to Samsung Galaxy S2
- Phone Line Opened in My Name at Wrong Address, Billed in Error
- Insurance Coverage Canceled After Rude Treatment by Reps
- Rude Customer Service Rep Hung Up After Hours on Hold
- Refused to Waive $55 Receiver Fee After Being Told It Would Be
- Hidden Phone Jack Fee, Equipment Return Runaround and Billing After Cancelling
- $1.50 Monthly 911 Fee on MiFi With No Calling Use
- Internet Cap and $38 Overage Bill on Previously Unlimited Plan
- Dropping Land Line Downgraded My Internet From Elite to Pro
- Deceptive U-verse Sales Promises, Over-Billing and Ignored Complaints
- Phone Insurance Deductible Higher Than Quoted
- NCO Collections Agreed to Half Payment but ATT Still Claims Balance
- McAfee Software Paid For But Never Installed
- Bait and Switch on U-verse Price, Bill Rising Every Month
- Promised UVERSE TV Service Still Not Available
- High Speed Internet Never Worked and No Support Reachable
- Service Shut Off Five Hours After Installation in Los Angeles
- DSL Internet Shuts Off Every Night for Months