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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Switched to Comcast but still charged $1,300 and sent to collections
- Broken TV and delayed DVR after U-verse installation
- Put into collections for a bill I was never told about
- Different prices quoted on every call about TV service
- Data allowance changed to 300 MB without my authorization
- Commercial text messages from Best Buy despite promise to block them
- Quoted $69 monthly but billed $498 twice then sent to collections
- Uverse equipment installed at my house without the owner's consent
- Payments posted to a closed bank account and demand for $641.98
- Phone and internet hookup failures with changing promises and credits
- Cancelled service the same day but they will not stop it
- New LG Nitro HD keeps dropping data and offered a refurbished swap
- Downed phone wires left for days, call center cannot find town
- Still billed for data plan after iPhone moved to friend's line
- Eight hours of changing prices and callbacks that never came
- Made-up service names added to charge extra each month
- Reward card offer cut from $300 to $150 plus bill credits
- Over a week without phone and internet, then a $99 repair charge
- Technical service line has very long hold times
- Contractors promised free installation then asked for a $400 deposit