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American Home Shield Reviews & Complaints
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REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Aging washer and dryer repeatedly repaired, replacement refused
- Water heater short-out repair delayed over weekend
- Refused to repair or replace refrigerator under policy
- Heater blower failure claim denied as wrongly installed, forcing court action
- Air conditioner and furnace repairs refused as not up to current code
- A/C replacement denied because system not up to current code
- Refrigerator and icemaker not covered despite being told yes
- Horrible service - Plumbing and A/C
- Electrical, furnace and range claims denied or left unrepaired
- Same company sent repeatedly for dishwasher, sewer and AC repairs
- Furnace with cracked heat exchanger denied as pre-existing for three weeks
- Parrish Plumbing Services are careless, incompetent, and bogus!
- Microwave claim denied as non-normal wear after $55 service call
- Fridge and exhaust fan repairs dragged on for nine months
- Duct work warranty voided over six inches of non-normal damage
- Heat pump repair took months with no-show contractors
- Elderly parents left without heat on Christmas Eve
- Water heater claim forced $520 code charges or cash-out
- Twenty days without heat and a $514.91 furnace cash-out offer
- Contract not renewed without explanation while payments still taken