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American Home Shield Reviews & Complaints
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REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Furnace repair delayed for days in December until persistent calls
- Furnace and water heater service refused as maintenance issue
- Took my money for a warranty but refuses to provide coverage
- Duct work claim denied despite repairman explaining the problem
- Horrendous service on Long Island, New York
- Heating repair not completed but $55 fee charged
- Spa heater claim denied as pre-existing after weeks of delays
- Garage door opener claim denied over bulb wattage and $600 repair quote
- Months of delays and wrong parts on furnace and oven repairs
- Contract exception clause used to deny covered A/C problem
- A/C compressor claim denied blaming power surge or lightning
- Cracked furnace offered cheapest unit or $894 payout
- Refrigerator door shell claim denied after rep approved door
- Service charges paid but nothing fixed on mother's air conditioner
- 70 days waiting for heat pump compressor repair
- Heat and air system replaced only with bottom-line equipment
- Leak repair denied after husband shut off valve
- Pressure Regulator Spraying Under House for Days While Second Company Delayed
- Microwave Hood Claim Denied as Power Surge Though Technician Was Unsure
- Water Heater Leak Caused $6,800 Damage and Both Claims Denied for Reimbursement