Independent profile — not affiliated with American Home Shield
American Home Shield Reviews & Complaints
← Back to the full American Home Shield profile
REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Years of premiums and service fees far exceeded value of repairs
- Toilet leak repair failed and contractor could not return for two days
- Dishwasher replacement offered without installation, left in a box
- Nothing but good results - home warranty
- Mortgage bill charged for warranty never contracted and refund refused
- A/C actuator motor repair denied, $600 quote led to small claims
- Microwave repair dragged on and replacement refused
- Collector pan repair authorized only with $725 modification fee
- Air conditioner repair dragged two weeks with extra charges in July heat
- Ten weeks and oven still not repaired
- Extensive delay in work order for hot water heater
- Spa heater claim paid after small claims court filing
- Stove replacement offer of $150 toward a $1000 stove
- False information given when buying the home warranty
- A/C repair denied, second opinion never came, reimbursement refused
- A/C service delayed and vendor charged extra $100 for cleaning
- Air conditioner claim denied four days after closing, compressor refused
- Refrigerator emergency repair open thirty days with no local vendors
- Dishwasher repair delayed with no service appointment available
- Microwave convection oven repaired repeatedly instead of replaced