For 2 summers and many $ I have fought with AHS to repair my a/c. Two new compressors, new fan motors??? New dryers (didn't bother to take the old dryer off), wrong capacitor, numerous visits, one screw up repair person after another, many hours off work waiting on someone to show up, and so much aggrevation I bordered on a nervous break down, a phone call from an American Homshield representative wanting me to re-new my policy and informing me of how much money they have saved me!
I was presistant, though, in trying to get my a/c unit fixed under my Home Warrenty Policy, (2 summers), but I finally gave up on that ever happening and got a actual, real a/c repair man to look at my unit, at which time I was told my fan motor was going out, (again, number three???) my head pressure was too high, (no doubt about that!) I have NO dryer at all on my unit at all now, even though the AHS repairmen said they had rectified the two dryer problem, (they removed them both???) Not sure who did what there were so many repair people working on my unit, who, as far as I am concerned, were not qualified to work on a door knob.
So now, let's see, in order to fix my problem I have to replace the whole outside unit, but I can't do that without replacing the air handler because they do not make this unit any longer, all you can do is change the parts (thus the reason for the constant replacement of parts)... So in order to fix what the AHS contractors tore up, it is going to cost me $7,750.00. Add to that the numerous hours I was not getting paid on my job because I was not at my job, I was home babysitting the idiots that kept screwing up my unit, plus the $60 I had to pay (numerous times) to have my unit screwed up beyond repair, plus the $438.00 I, like a dumbass, paid to AHS for the policy for the second year (in hopes I would get my a/c unit repaired) and the pleasure of being totally screw over! So I am left to ponder as to how how those at AHS think they"saved me money"!!!
So, I say to anyone out there that actually has great sense enough to read this and other reviews, if you ever hear the words "American Homshield" RUN! Run fast and DO NOT waste your time and money, I can only tell you (from personal experience) that you will be sorry, and you will have wasted money that you could have paid to someone that actually knew what they were doing and got the job done a whole lot less painfully and in less time (again saving money) than if you screw around with these idiots! And if you receive a "free" policy from your real estate agency as a "house warming gift" like I did (for the 1st yr), just politely tell them "NO THANKS!!! You'd rather have a candle".
My Re-Cap: American Homeshield is the biggest waste of time and money, so if you have so much money that you don't know what to do with it, that after reading this you would waste it on something as worthless as an American Homeshield Policy, send me a note and I will gladly take your money off your hands and I can assure you that I will at least do something productive with it!!!
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