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American Home Shield Reviews & Complaints
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REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Months of delay and partial payment for air conditioner replacement
- Unqualified contractors failed to repair toilet and sink, repeated no-shows
- Furnace repair delayed over duct work removal fee, family without heat
- Heater failure after filter change, charged $441 for wiring error
- Dryer service repeatedly canceled and denied after policy cancellation
- Contractor no-show fee and overfilled refrigerant, A/C claim denied
- Broken drain pipe repair refused after plumber visits and camera inspection
- Plumbing contractor missed recall visit, refused to assign another
- Microwave repair fee paid, contractor never returned
- Air conditioner and heater replacement denied for lack of maintenance
- Refused to pay for A/C repair, paid contractor $1,850 myself
- Ceiling leak passed between plumber and AC technicians without repair
- A/C repair delayed two months, unit died, improper installation clause
- Plumbing leak claim denied citing prior remodeling job
- Repair company slow to respond to emailed A/C service request
- Authorized A/C replacement later refused over price discrepancy
- Claim denied on old air conditioner citing insufficient maintenance
- Plumber fixed leak and took copay, then coverage denied as code violation
- Dishwasher and air duct repairs refused due to age
- Dishwasher claim denied as negligence, second opinion shared AHS findings