American Home Shield Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Mismatched replacement compressor, emergency service delayed over weekendPublished Jul 15, 2006 · Historical consumer allegation
• Policy fee charged twice from checking account, bank fees not reimbursedPublished Jul 14, 2006 · Historical consumer allegation
• Water heater exploded after repeated visits, replacement payment withheldPublished Jul 5, 2006 · Historical consumer allegation
• Sewer pipe repair left unfinished after missed technician visitsPublished Jun 27, 2006 · Historical consumer allegation
• Compressor claim denied as pre-existing despite home inspection documentationPublished Jun 25, 2006 · Historical consumer allegation
• Could not get a contractor scheduled for broken dishwasherPublished Jun 22, 2006 · Historical consumer allegation
• Account cancellation ignored, A/C claim denied for maintenance despite unit agePublished Jun 17, 2006 · Historical consumer allegation
• Debit card charged early on renewal, causing overdraft feesPublished Jun 17, 2006 · Historical consumer allegation
• Seven A/C service calls in two years without lasting repairPublished Jun 12, 2006 · Historical consumer allegation
• Dishwasher repair dragged six weeks with missed appointments and floodingPublished Jun 9, 2006 · Historical consumer allegation
• Mismatched A/C condenser and unit sizes used to deny coveragePublished Jun 7, 2006 · Historical consumer allegation
• Repeated toilet leak visits and no emergency response during heatPublished Jun 4, 2006 · Historical consumer allegation
• Offered only $577 for A/C condenser replacementPublished Jun 2, 2006 · Historical consumer allegation
• Upgraded A/C replacement not reimbursed because permission was not givenPublished May 30, 2006 · Historical consumer allegation
• A/C claim denied for missing repair receipt after earlier denialPublished May 23, 2006 · Historical consumer allegation
• A/C claim denied as pre-existing, technician statement disputedPublished May 17, 2006 · Historical consumer allegation
• Replacement heat pump had no heat capability, then mismatched unitsPublished May 15, 2006 · Historical consumer allegation
• Sewer pipe claim denied because it was not leaking at inspectionPublished May 12, 2006 · Historical consumer allegation
• Repeated explanations and delays getting reimbursement for furnace replacementPublished Apr 17, 2006 · Historical consumer allegation
• Unlicensed contractor sent for water heater, cash buyout took two monthsPublished Apr 17, 2006 · Historical consumer allegation