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American Home Shield Reviews & Complaints
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REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Subcontractors decline covered work and split service call fees
- Service calls charged but repairs denied as improper installation
- Garage door opener failure not covered under policy
- Pool heater emergency, two-week wait and $45 fee charged
- Heating and central air coverage limits not disclosed, repeated appliance repairs
- Washer repair dragged on with wrong diagnosis, still no washer
- Repair denied as improper install after three technician visits
- Duct system replacement refused after six estimates
- Water well service unavailable, still charged after cancellation requests
- Premium taken without inspection, improper installation used to deny claims
- Charged service call fee plus plumber fee for leak not covered
- Leak claim denied citing drain cleaner use, plumber offered private fix
- Non-working furnace installed, repair refused without upgrade fee
- Three service calls, none resolved, plumber misdiagnosed water leak
- Simple A/C repair became a nightmare with substandard contractors
- Contractor found no problem, evaporator coil repair reimbursement refused
- Pool controller and A/C coil claims denied, class action sought
- Refused drywall repair after plumber fixed shower drain leak
- Plumber for leaking tub delayed for days over holiday weekend
- Claim denied as improper installation despite second opinion in writing