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American Home Shield Reviews & Complaints
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REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Garbage disposal replaced but not covered, charged $265 and $55 fee
- Furnace heat exchanger declared cracked, two independent technicians found nothing
- Cancellation takes 30 days while payments keep being deducted
- Water heater blown, plumber refused coverage after unit was removed
- Eighteen repairs over nine years and five weeks of A/C delays
- Dishwasher and plumbing leak claims denied, second opinion cited water pressure
- A/C claim denied as maintenance despite second opinion saying otherwise
- Replacement thermostat not like original, contractor and AHS refused fix
- Air conditioning claim refused over fence, three visits before partial repair
- Plumber charged $165 to snake one toilet, item not covered
- Repeated plumbing visits failed to fix main line stoppage
- Ten-day response delay on A/C pan leak, damage and SEER upgrade dispute
- Over two weeks without A/C, coil disposal fee charged
- Going on day 29 without A/C in July in Ga
- Agreed to reimburse A/C repair, then denied $727 claim
- Refrigerator repair delayed over a month by contractor, no call backs
- Sewer line and A/C compressor claims denied, paid for repairs myself
- A/C broken three weeks, part ordering delays and wrong part ordered
- Heating and A/C unit unrepaired after twelve technician visits
- A/C technician charged $450 cleaning claim without inspecting ducts