Usacomplaints.com » Business & Finance » Complaint / Review: American Home Shield - Four-Week Wait for Oven Switch Repair or Credit Toward Installation Only. #202697

Complaint / Review
American Home Shield
Four-Week Wait for Oven Switch Repair or Credit Toward Installation Only

Of course it all starts with something breaking, my wall Maytag wall oven broke a few weeks ago, the tech did come out and determine that it was the switch, three days later AHS calls and give me an options, 1. Fix the problem by having the tech come back out to my house and take the switch and have it fixed, which would take up to four weeks (which is crazy who can be without a oven for 4 weeks) 2. Take the cost of the repair (one hundred dollars and some change) to put it toward a new on. Oh and the kicker is that the money would only go toward the installation of the new oven purchased.

After talking to the rep, which hung up on me after discussing what a reasonable about of time is that an appliance should be down which I said a week is reasonable to me not 4 weeks. And this all happened today and it has been two weeks so far. So in my opinion it is better to put your 49.00 monthly payment into a saving account than to put it into their pocket, power to the people spread the word


Offender: American Home Shield

Country: USA   State: Iowa   City: Carroll
Address: P.O. Box 849
Phone: 8667974790

Category: Business & Finance

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