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American Home Shield Reviews & Complaints
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REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Oven Thermostat Repair Stalled as Contractor Never Called Back About Ordered Part
- No Supervisor Callback After Warranty Company Dropped Emergency Home Repair Call
- Attorney Explains Why Filing Suit Beats Home Warranty Denials in Georgia Courts
- Air Conditioner and Baseboard Heating Service Calls Denied After Repeated $55 Fees
- Hose Overflow Leaked Into Crawl Space and Brown Water Reached Kitchen
- Contractor Not Taking Weekend Calls Left Customer Without Air Conditioning for Days
- Plumber Refused Sink Stoppage Due to Drano and Blamed Crooked Pipes
- Told Job Was Covered Then Reimbursement Denied, Three Accounts Cancelled
- Policy Copy Never Arrived for Months Despite Repeated Renewal Calls
- Air Conditioner Failed Each Summer and Repairs Refused Without $1,000 Vent Upgrade
- Sub-Zero Freezer Repair Denied After Earlier Repair Had Been Authorized
- Heat Pump Coil Leak Ignored for Four Years With Only Freon Added
- Same Vendor Sent Three Times With Different Problems and Parts Shipping Delay
- Contractors Inflate Repair Costs and Code Upgrade Claims on Older Homes
- Air Conditioner Repair Failed Twice and Different Company Request Meant Another Fee
- Buyout Request Ignored While Parts Were Ordered for 21 Year Old Range
- Refrigerator Coverage Added Twice With Promised Refund Never Paid
- Stove Repairs Dragged Two Months and Locked Oven Posed Fire Hazard
- Cash Out Offered $300 for Water Heater Replaced at $691 Plus Labor
- HVAC Replacement Claim Offered $600 Against $4,000 Cost With No Local Contractor