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American Express Reviews & Complaints
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REVIEWS & COMPLAINTS449on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-528-4800Personal Cards customer service
WEBSITEamericanexpress.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 449 historical complaints about American Express, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Unordered Magazine Charge Of 89.95 Dollars Appears After Removal
- Tax Information Demanded After Large Charge For Cash Back
- Annual Fee Charged Despite Website Saying First Year Free
- Stolen Travelers Check Refund Demanded After Hotel Theft
- Poor Service Prompts Angry Goodbye And Name Change Suggestion
- Unauthorized 89.95 Dollar Charge From AEPC Member Services
- Repeated Credit Secure Charges After Free Credit Score Trial
- Prepaid Gift Card Declined Twice And Funds Held Seven Days
- E-Bill Link Redirects To Website Requiring Another Login
- 486,000 Membership Rewards Points Forfeited After Card Cancelled
- Hotel Reservation Made Through Travelocity For Inferior Room
- Collectors Pursue 1400 Dollars After Disputed Travel Charges
- Current Customers Excluded From Blue Cash Bonus Offer
- Unused Points On Expired Prepaid Hotel Card Refused Refund
- Extra 15.34 Demanded After Account Cancelled And Paid In Full
- Stolen Travelers Check Claim Denied After Hotel Theft
- Unauthorized 69 Dollar Charge For Unrequested Travel Club
- Unwarranted Annual Fees, Missing Bonus Points And Fraud Charges
- Cannot Book Departing California Flight With Delta Certificate
- Gift Card Not Working And Told It Was Never Activated