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American Express Reviews & Complaints
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REVIEWS & COMPLAINTS449on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-528-4800Personal Cards customer service
WEBSITEamericanexpress.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 449 historical complaints about American Express, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Interest Rate Raised From 9% to 19% Despite On-Time Payments
- $52.36 Finance Charge After Paying Bill Four Days After Receiving It
- Billing Dispute Ignored for Defective CPU, Card Cancelled
- Charged $20 Monthly for Insurance After Refusing It by Phone
- Promised Calling Card Offer Denied After Paying Off Card
- Charged for Airline Ticket Never Authorized and Dispute Mishandled
- Honeymoon Trip to Bali Marred by Booking, Currency and Pickup Errors
- Payment Wrongly Credited and Interest Added Despite Many Letters and Calls
- Sent $1000 for Membership Banking Account and Heard Nothing Back