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American Express Reviews & Complaints
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REVIEWS & COMPLAINTS449on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-528-4800Personal Cards customer service
WEBSITEamericanexpress.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 449 historical complaints about American Express, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Expired Rewards Points Refused After Platinum Card Cancelled
- Seeking Others For Possible Class Action Suit
- Extended Warranty On Costco Blu Ray Player Not Honored
- Credit Line Cut In Half For Small Business Owner
- Hundred Dollar Gift Card Declined And Records Unavailable
- Blue Card Rate Jumped To 27.24 Percent After Late Payment
- Rate Negotiation Refused After 18 Months On Payment Plan
- Denied Chance To Submit Proof In Dispute Over Law Firm
- Extra Cardholders Added And Unused Card Balance Reported
- Collections Threat And Plum Account Cancelled Despite Payoff
- Credit Limit Slashed With Letter Never Received
- Platinum Card Accounts Closed Without Notice After 30 Years
- Gold Card Suspension Threatened After Balance Reaches 800.00
- Applied Online for Pre-Approved Gold Card After Receiving Two Offers
- Charges Processed 10 Months After Account Closed Led to Collection Notice
- London Hotel Booking Could Not Be Changed After Volcanic Eruption
- Payment Due Dates Changed and Card Suspended for Alleged Non-Payment
- Late Fee and Interest Equal to 76 Percent APR After Late Payment
- Late Fee and Rate Hike to 28% After Online Payment Mixup
- Disputed $3000 Hotel Charge for Booking Never Authorized