ADT Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 153 historical complaints about ADT, published between 2001 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• System Failed After Seven Years and Service Delayed Until 4/19Published Apr 8, 2012 · Historical consumer allegation
• Salesman Misrepresented Contract Buyout of Alarm Provider BalancePublished Apr 5, 2012 · Historical consumer allegation
• Gives no way to use a gas rebate card issued to mePublished Mar 21, 2012 · Historical consumer allegation
• Billed Extra 30 Days After Cancelling Contract Never SignedPublished Mar 6, 2012 · Historical consumer allegation
• Salesman Said No Termination Fee if Lease Lost Then Fee ChargedPublished Jan 9, 2012 · Historical consumer allegation
• Three Installation Appointments Botched Leaving Inadequate SecurityPublished Dec 28, 2011 · Historical consumer allegation
• Collection Letter Sent After Cancelling Alarm Monitoring ServicePublished Dec 27, 2011 · Historical consumer allegation
• Alarm stops working without paid monitoring after VoIP switch, not disclosedPublished Oct 28, 2011 · Historical consumer allegation
• Quoted $185 Service Call for Low Battery AlertPublished Sep 25, 2011 · Historical consumer allegation
• Billed $117.24 Monthly After Equipment Was RemovedPublished Aug 30, 2011 · Historical consumer allegation
• Consumer ReportPublished Aug 17, 2011 · Historical consumer allegation
• Failure to respond InternetPublished Aug 2, 2011 · Historical consumer allegation
• ADT Billed Two Months After Requested Immediate CancellationPublished Aug 2, 2011 · Historical consumer allegation
• New Lick and Stick Alarm Goes Off for No Reason, $25 FeePublished Jul 24, 2011 · Historical consumer allegation
• Exorbitant termination fee, no prior knowledge of amountPublished Jul 18, 2011 · Historical consumer allegation
• Non existant servicePublished Jul 13, 2011 · Historical consumer allegation
• Long-Time Customer Told Upgrade Costs Over $500, Digital Phone Not MonitoredPublished Jul 7, 2011 · Historical consumer allegation
• Customer servicePublished Jul 2, 2011 · Historical consumer allegation
• Smoke alarm beeping all weekend, no service call until TuesdayPublished Jul 1, 2011 · Historical consumer allegation
• Permits not filed on time, security systems not delivered before office movePublished Jun 25, 2011 · Historical consumer allegation