On December 10. My wife and I chose to go with the EZ Own program which almost felt too good to be true. We returned the truck after 42 days, a lot of money wasted and much stress. First of all the salesman who we dealt with was nice at first. As soon as we got the vehicle it started having starting problems and the service disappeared. After 3 days back with them all they did was change the battery and blamed it on their "GPS" Anti - Theft system. After I got the truck back my wife and I left for our Anniversary trip up north in Show Low on December 24. After arriving in Payson, the truck would not start again. We called EZ own and spoke to our sales representative who accused me of tampering with the GPS Device. Why would I mess with an anti-theft system just before going on my anniversary?! I was very offended by this! My wife was in tears after three hours of back and forth on the phone asking for their help since we were stranded almost 100 miles away from home, no way to get a rental and on our Anniversary! On top of all of this the sales representative stated that we were interrupting his holiday with his family. After I finally figured out how to start the car myself with no help from EZ OWN, the problem was never fixed. After "leasing" the truck, they also never give us a license plate, which we were charged for and after repeatedly asking for it to be done.
My wife and I came to the decision to return the vehicle on January 21. Upon returning the vehicle we never got an apology from anyone about the events that transpired.in fact, the sales representative was making more accusations to me and my wife. I will never do business with this company again, nor will I recommend them to anyone.in fact I am going to do everything in my power to expose their corrupt business ethics, lack of a quality product and customer service so that no one else will have to go through what we did.in all we spent over $2,000 in 42 days not including insurance and gas! I hope this helps someone in their decision. Thank you for listening
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