I bought a used truck from Billion Auto in Sioux Falls using their internet sales. When the salesman contacted me I let him know of my interest in a truck and how much I was willing to pay. He called me back and said he found what I was looking for. He was friendly and even found me a very affordable rate. He delivered the vehicle to me and papers were signed. He also expressed to me that this was a very sharp truck and was inspected by their service department. A week after the sale my wife told me it seemed to be smoking. I looked at it and every time I started the truck it blew a thick cloud of smoke out the tail pipe. I called the dealer and left a message. I waited two days till I called again. I have never received a call back from Billion. I have called twice a week for the past two months and never received a call back. I finally went to Sioux Falls with the truck and they told me it was my problem since I didnt buy their warranty. I explained how long I had been trying to reach them and they said that this was unfortunate and they felt no obligation to fix the truck. I complained to the sales manager and he told me there was nothing they could do for me. So far I have changed the oil twice and had to add 6 quarts of oil in the 3 months I have owned this truck. Billion Auto has very poor customer service and are very rude when you do get to talk to someone. I recommend not buying any vehicle from this dealer no matter how nice it looks, as you dont know what will happen if there is a problem.
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