Usacomplaints.com » Cars & Transport » Complaint / Review: Spirit Airlines - Rip Off Airline. #763840

Complaint / Review
Spirit Airlines
Rip Off Airline

Never Again! Spirit Airlines can be a “RIP OFF”. My partner and that I arranged our seats for the journey from Fort Lauderdale to Montego Bay – Jamaica. Their cost was the cheapest therefore we went for this. Sadly, it had been just after our trip was reserved that people learned all about the different limitations and extra costs — for example additional cost for carry on products and chair projects, in addition to restriction of 40 Pounds. On checked luggage — which in most our worldwide journey all over the world, we've never experienced before! From the period we taken care of anything, it had been very costly and we recognized that people might have been better-off scheduling with Air Jamaica. Even though foundation estimate was only a little greater than Natureis, it'd have wound up cheaper within the long term, with less trouble. Air Jamaica enables 50lbs for checked luggage and 1 carrier is free.

By its entrance, this Flight promises it's an Extremely Inexpensive Provider, having a distinctive strategy that liberates clients from having into spending money on providers they don't wish or use.

Makes one surprise: on which world, do guests travel without wanting or utilizing a CHAIR?!

About The outbound trip, we weren't actually provided free water. You'd to purchase water! On our return trip which left 3 hours behind plan, they didn't actually describe why or possess the courtesy to maintain guests apprised of the position. It had been as much as us guests to test using the solution/entrance providers in regards to what was happening. As though which was insufficient bad support, the info supplied by the brokers in the admission table contradicted that distributed by the brokers in the entrance! And also to top everything down, once our plane ultimately got off 3 hours late, you might anticipate they must have atleast provided people water along with a treat about the airplane. NOTHING! It had been as though anything was regular and 'company-as usual' — purchase the water or treat if you want to, no reputation of trouble to guests or apology! To complete the custom types, they stated if we didn’t possess a pencil, we're able to purchase pencils from their store for 25cents. (What Is next? Cost to make use of the bathrooms?). Spirit Airlines is just out to create money. They've no feeling about great customer support.

We weren't just seriously dissatisfied from the insufficient customer support but additionally upset from the insufficient openness within the airlines' conversation with clients on line and in the airport. We experience it's very important to reveal our discontent therefore other individuals who are organizing an excellent holiday may steer clear of the trouble of traveling by having an flight that does not appear to understand or worry about quality customer support. Luckily, we were blessed to savor our period in Jamaica and also the loving memories of gathering with old buddies, the bright sandy shores, comfortable sea breezes, pleasant residents and content audio, will be around...


Offender: Spirit Airlines

Country: USA

Category: Cars & Transport

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