Usacomplaints.com » Cars & Transport » Complaint / Review: Spirit Airlines - Rip off with luggage and connecting flights. #245061

Complaint / Review
Spirit Airlines
Rip off with luggage and connecting flights

My partner and that I got our 1st vacation in ten years and we went to Vegas that was our fantasy vacation and do to my partners health problems we were not able to take holiday, while online examining the buying price of flight seats they appeared to be the least expensive, therefore we arranged our trip together in May for the vacation in September, at that time they didn't cost for baggage only if we continued to verify our seats did we discover that people needed to purchase our baggage that was cheaper To complete on line so we bought on line after calling customer support and discussing the payment together since at that time of buying the seats they didn't cost, nonetheless they advised us that people needed to purchase the baggage if it had been not likely to be keep on, therefore we did, creditcard was billed five times, therefore at the moment I named there toll-free quantity and may never get anybody on the point, then when we reached the airport we did crub aspect sign in plus they advised us you'd to tip them (which people usually do) I simply feel it's incorrect in order for them to need the end! There is actually subscribes declaring this, whenever we came towards the table to check on in baggage we described how are charge card was charged five times that they discovered humorous for whatever reason so when I became angry they stated I'd have to go up with customer support plus they offered me my seats, we'd a connecting trip in Atlanta and that I questioned where my tickets were for my connecting trip and in those days they explained we'd to visit baggage statements and obtain our baggage and obtain our tickets from there to Continue to Vegas, I contended together for someday and got no-where also it makes it challenging due to my partners health we'd to-go thur a unique protection which necessary people to-go although anything again, then when we got to Atlanta we got our baggage and endured in-line throughout again and our 2-hour lay-over ended up to us nearly lacking our connecting flight, we finished back in the same entrance we came to Atlanta in, many airlines provide you with your connecting flight. I do believe this really is to allow them to earn more income off the baggage. Additionally after boarding the airplane they cost for pop, many airlines it's offered free, I'll never travel Nature again and that I have informed everybody I understand concerning the terrible knowledge as well as for them not to travel Nature and that I wish this notice might help otheris from producing exactly the same error we did.

Thanks

Mary


Offender: Spirit Airlines

Country: USA

Category: Cars & Transport

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