Our problem is the fact that NTB charged me $160 to get a support they don't wish to supply. Purchased 4 Yokohama tires in January throughout a BOGO Sale.included in purchase the cost involved roadside assistance and highway hazard warranty. 9/10 I'd a setback –out roughly 1-mile from NTB and after researching my guarantee there is not really a contact number shown for that roadside assistance. Therefore, I contact the shop and consult with Rodney, the supervisor. After calmly describing my scenario Rodney explained to obtain the telephone number off my paperwork. It became apparent that Rodney had no-interest in helping me, so when I rephrased my request the 800# I had been told, “It’s not my problem.” After I indicated my disappointment together with his unwillingness to help me with finding an easy telephone number I had been told, “Don’t do me like that.” I named State Park and had a tow vehicle on-scene in under 20 minutes. I paid $75 for that tire to become transformed roadside and visited NTB to truly have the tire changed the next evening. I offered my paperwork and requested for that Roadside Assistance contact information, he'd to contact another person called Chad to obtain the information. He accepted he didn’t understand something about roadside assistance. I eventually possess the quantity; I recommended they may want to article that number someplace useful for future research. Today they need $50 for that roadside support/risk intend on the brand new tire. It’s not worth the trouble to pay for $ 125 to get a tire after I must have gotten free roadside assistance (nicely, after spending $160 for this.) They dropped a faithful 20-year client recently.
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