I now want to complaint the air asia, my situation is, now in air asia website is wrote "hangzhou (shanghai)"so i wan go shanghai so i booked, but after i booking i check back in internet, hangzhaou and shanghai is very far city and is a different place, so the problem is i go to hang zhou then how i go to shanghai? Is a very very shit problem here, so i want to cancel my flight i call to cutomer serivce "sharif" say can cancel then after 30 minute become canot cencel my flight shit customer service, if my booking can cancel then the money deduct the cancel charges, then become credit let me book other place for between 3 mth for air asia X is ok for me, but now is the website wrote there is (shanghai) but actually is go hangzhou not actually shanghai, (customer service say that is shanghai my god) from hang zhou to shanghai stil have to go about 2 hour by car, for a booking by 20yrs old girl is it safe for that, now the air asia website is having a big mistake for that, they stil say nothing wrong and cannot cancel anything.
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